About our 7 Minute Response Time Guarantee
InstanTek is the first IT support company to offer a 7 MInute Response Time Guarantee.
This Guarantee means we vow to respond to any and all IT support requests within 7 minutes. And for simpler issues, we can resolve them within those 7 minutes about 68% of the time.
Our service includes…
24x7x365 remote and on-site support for your employees’ IT issues
New computer setup
System and network monitoring
Cybersecurity and anti-malware
Backup and disaster recovery
Dedicated account manager and your own team of virtual CIOs you can reach out to for tech advice
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